A broken main or service line pushes a huge volume of water fast, flooding a home or yard before it can be shut off. Fort Collins crews pump it out and dry everything it touched, any hour.
The crew closes the water at the meter or main, checks for undermining and electrical hazards, and maps how far the water reached.
Submersible pumps and extractors clear the standing water from the basement, lower level, or affected rooms fast.
Air movers and dehumidifiers dry the slab, framing, and walls to a measured target, with attention to water that pushed in below grade.
Readings confirm the structure is dry, and the loss is photographed and logged for the insurance claim.
While help is on the way, these first steps, done only where it is safe, limit the damage and protect the insurance claim.
Shut the supply off at the source, or close the home's main valve if the source is not obvious. Stopping the flow limits the damage more than anything else.
Switch off electricity to the affected area, but only if the breaker can be reached without standing in or touching the water.
Get a crew dispatched right away. The sooner extraction and drying begin, the more flooring, drywall, and belongings can be saved.
Take photos and a short video of the water and the affected rooms before anything is moved, so the insurance claim starts strong.
Water main break cleanup in Fort Collins typically runs from about $1,500 to $7,000, depending on how much water entered, how far it spread, and whether it undermined the slab or flooded a finished level. A yard break that pushed some water into a basement is on the low end; a service-line break that flooded a lower level is on the high end. Coverage varies with the cause and where the break occurred, and the loss is documented and billed direct to the carrier. The line repair is separate.
Crews reach Fort Collins, Larimer County, and the nearby northern Front Range fast, from Old Town, Midtown, and Campus West to Laporte, Wellington, Loveland, Windsor, and Timnath. See the full list on the areas served across Fort Collins page.
See all areas servedEvery loss is photographed, measured, and logged from the first visit, so the paperwork holds up with the insurance carrier.
Technicians follow recognized IICRC drying standards and prove it with daily moisture readings on Fort Collins homes, not guesswork.
Emergency dispatch any hour of the day or night, with a real crew on the way across the Front Range, not a callback in the morning.
A real crew dispatched any hour, not a callback in the morning.
Trained technicians following recognized IICRC drying standards.
Truck-mounted, portable, and submersible for any size loss.
The loss is documented and billed to the carrier directly.
Close the home's main shutoff valve, usually where the line enters near the water heater or meter. For a break on the street side, the water utility shuts it at the curb stop, so call them as well.
It depends where it happened. The water utility owns the main in the street; the property owner usually owns the service line from the curb to the house. The crew documents the location for the claim.
A main or service line carries full municipal pressure and a much higher volume, so a break floods far faster and can undermine a slab or foundation, not just soak a room.
Coverage depends on the cause and location of the break, and on the policy. The interior water damage is often covered. The loss is documented so the claim reflects what applies.
Dispatch runs 24/7 and a crew is typically on site in about an hour, with the pumps needed to clear a high-volume flood quickly.
Fort Collins crews are on call 24 hours a day, local and fast, and can be on the way within the hour.
Call (970) 446-5005